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Welcome to the Hawk Healing Hands FAQ
Here you’ll find prep tips, policies, and spiritual guidance to help you feel confident, seen, and supported in your session.
✨ Whether it’s your first time or your fifteenth, I’ve got you.
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What is an Animal Communication session?Animal Communication is a heart-centered energetic exchange where I tune into your pet’s energy—either living or in spirit—to share messages, emotional insights, and behavioral understanding. These sessions help strengthen your bond, bring peace to challenging transitions, and provide a voice for your beloved companion’s thoughts, feelings, and needs.
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How do I prepare for an Animal Communication session?Have 1–2 recent photos of your pet ready (clear, facing the camera is ideal) You do not need to have your pet present—energy connects beautifully through intention Write down 2–3 questions or topics you'd like to explore (behavior, health, emotional wellbeing, etc.) Be in a quiet well- lit space where you can tune in and receive openly 💡 These sessions can be deeply emotional, validating, and even surprising—come with an open heart.
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Can this be done online or from a distance?Absolutely. Energy has no limits. I’ve worked with animals all over the world—from the comfort of their homes and yours. Sessions are held via Zoom unless we’ve arranged an in-person visit. A photo and a loving intention are all I need to connect with your pet’s spirit, personality, and soul.
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What if my pet has passed on?First and foremost, I am so sorry for your loss. Losing a beloved animal companion is a unique kind of grief—one that’s often felt deeply in the heart, soul, and body. I’m honored to connect with pets in spirit. Many come through with love, gratitude, and healing messages for their human companions. If you're grieving, this session can offer peace, closure, and reassurance that the bond you shared still exists—just in a different form. Their energy remains near, and their love never leaves.
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What types of questions can I ask my pet?“How can I support your needs better?” “Are you happy in our home?” “How are you feeling physically?” “Is there something you want me to know?” “How can I help ease your transition or behavior shift?” No question is too small—if it matters to you, it matters to your pet. 💛
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How do I prepare for an Online Animal Communication Session?Here’s how to get the most out of your session with your beloved fur baby: Before your session: Choose a quiet well-lit space where you won’t be interrupted Make sure your device is charged and Zoom is installed (a link will be sent automatically when you book) If the reading is for your pet, please have them visible and nearby during the Zoom call. If they have passed on, a photo or keepsake can gently anchor their presence during our time together. Jot down any questions or topics you want to ask or explore What I need from you: Your pet’s name, age, and a brief backstory (optional but helpful) Let me know if your pet has passed on or is currently living An open heart—these sessions are sacred, tender, and deeply personal After your session: You’ll receive an email follow-up Take time to rest and process Journal or reflect on anything that came through—sometimes messages settle in gently over time 💡 Tip: The more relaxed and open you are, the more clearly I can connect with your pet’s energy.
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🕒 Why does my mobile session block show as 3 hours when the session is only 1 hour?At Hawk Healing Hands, your comfort and energetic experience are my top priority. While your mobile session lasts about an hour, I personally set aside up to 3 hours in my calendar for each mobile appointment to create a peaceful and unrushed experience for you. Here’s how that time is used: Travel to your location (approx. 45 minutes) Your 1-hour session of deep healing or connection Wrap-up and return travel (approx. 1 hour + 15 minutes) ✨ This ensures I have plenty of time to arrive grounded, deliver your session with full presence, and safely transition between clients. Even though you’ll receive about 1 hour of hands-on or intuitive service, the extra time I reserve is a commitment to showing up as my best self — fully prepared and energetically aligned just for you. 💛
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What time frame is required for booking?To honor your time and mine, all sessions must be booked at least 48 hours in advance. This gives me time to tune in, review your intake form, and prepare for your session. Thank you for honoring this energetic boundary—it helps me serve you at the highest level. 🕊️
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Is there a difference in results between online and mobile animal communication sessions?Great question! Whether we connect online or in person, the communication with your animal is equally strong. Because animal communication is intuitive and energetic, it doesn’t rely on physical proximity — energy travels across any distance. I offer both mobile and online sessions to honor your unique situation. Some clients have animals that are best supported in person — such as alpacas, horses, or elder pets who may find video calls overstimulating. Others may simply feel more at ease with an in-home visit, especially if they’re not comfortable with technology. Online sessions, on the other hand, offer convenience and flexibility for many clients and their animals. There’s no “better” choice — just what feels right for you.
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Can I include more than one animal in my Animal Communication session?Each Animal Communication session is designed for one animal so we can focus fully on their energy and messages. If you’d like to include a second animal, there is an additional $40 fee, with a maximum of two animals per session. This helps ensure each animal receives the attention and connection they deserve.
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What time will you arrive for my Mobile Animal Communication Session?The start time listed for Mobile Animal Communication Sessions is when I leave my location, not when I arrive at yours. Travel time will vary based on your address, and I’ll always keep you updated on my estimated arrival time so you know when to expect me.
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What is a Healing Hands session and how does it work?Healing Hands is an intuitive energy healing method channeled through DeeDee Hawk’s hands to support your emotional, spiritual, and energetic well-being. These sessions help clear stuck energy, release emotional weight, and realign your system—leaving you grounded and uplifted. You’ll remain fully clothed while lying or sitting comfortably. DeeDee works with your energy field using light touch or hovering hands, guided by spirit and your energetic needs in the moment.
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What should I expect to feel during a session?Every client experiences something different—some feel warmth, tingling, or waves of peace, while others may experience emotional release, visions, or simply deep relaxation. Whether subtle or powerful, trust that the healing is working exactly as your body and spirit need. The energy continues integrating long after the session ends.
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How should I prepare for a Healing Hands session?Wear loose, comfortable clothing Avoid caffeine or heavy meals 1 hour before if possible Hydrate before and after your session Choose a calm, private space (for mobile sessions, let DeeDee know if you're indoors or outside) You don’t need to do anything special—just arrive open to receive.
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Where do Healing Hands sessions take place?Healing Hands sessions are offered in-person via mobile visits in the Austin, TX area or at special pop-up events. DeeDee will come to you—your home, studio, or designated quiet space. When booking, you’ll receive a confirmation email to discuss location logistics and preparation.
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What should I do after my Healing Hands session?After your session, your energy body will continue to process and integrate the healing. Be gentle with yourself and allow time to rest. Here’s what I recommend for post-session care: Hydrate well – Drink plenty of water to help your body move and release energy Eat grounding foods – A protein-rich meal can help you feel centered and nourished Avoid overstimulation – Skip alcohol, caffeine, or intense environments if possible Plan a quiet evening – Give your nervous system time to relax and reset Journal or reflect – Messages or sensations may continue to come through; honor them gently 💫 Many clients find that healing continues to unfold over the next few days—emotionally, physically, or spiritually. If you experience anything unexpected or would like support processing the session, you’re always welcome to reach out.
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🕒 Why does my mobile session block show as 3 hours when the session is only 1 hour?At Hawk Healing Hands, your comfort and energetic experience are my top priority. While your mobile session lasts about an hour, I personally set aside up to 3 hours in my calendar for each mobile appointment to create a peaceful and unrushed experience for you. Here’s how that time is used: Travel to your location (approx. 45 minutes) Your 1-hour session of deep healing or connection Wrap-up and return travel (approx. 1 hour + 15 minutes) ✨ This ensures I have plenty of time to arrive grounded, deliver your session with full presence, and safely transition between clients. Even though you’ll receive about 1 hour of hands-on or intuitive service, the extra time I reserve is a commitment to showing up as my best self — fully prepared and energetically aligned just for you. 💛
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What time frame is required for booking?To honor your time and mine, all sessions must be booked at least 48 hours in advance. This gives me time to tune in, review your intake form, and prepare for your session. Thank you for honoring this energetic boundary—it helps me serve you at the highest level. 🕊️
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What time will you arrive for my Mobile Healing Hands session?The start time listed for Mobile Animal Communication Sessions is when I leave my location, not when I arrive at yours. Travel time will vary based on your address, and I’ll always keep you updated on my estimated arrival time so you know when to expect me.
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What can I expect during a Personal Reading?During your Personal Intuitive Reading, DeeDee connects with spirit to gently receive and share messages from departed loved ones, ancestors, and guides. These readings offer clarity, comfort, and spiritual peace—especially for those navigating grief, uncertainty, or personal growth. Expect sacred connection, supportive messages, and validation from the unseen world—all delivered in a heart-centered, grounded way.
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How should I prepare for a Personal Reading?🕊️ Preparing for Your Personal Intuitive Reading Set yourself up for a peaceful and connected experience with these quick tips: 🏠 1. Location & Setting Choose a quiet, well-lit, and comfortable space where you feel safe and undisturbed. If this reading is for you, aim to be alone so you can focus fully. If this reading involves your pet, have them nearby and visible on camera if possible or if in spirit please have photos available. For in-person sessions, please confirm location details with DeeDee Hawk prior to the appointment to ensure everything is aligned energetically and logistically. 💻 2. Zoom Details Most readings are conducted via Zoom unless we’ve arranged otherwise. You’ll receive a secure Zoom link in your confirmation email. Pro Tip: Log in 5–10 minutes early to get comfortable with the Zoom platform and check your audio and lighting. 💳 3. Payment & Policies All sessions must be paid in full at the time of booking. Payment is accepted via Venmo: @HawkHealingHands Please provide at least 24 hours’ notice if you need to reschedule. No-shows or last-minute cancellations (less than 24 hours’ notice) are considered non-refundable. I honor your time and mine with loving structure. ⏰ 4. Arrival & Timing Please be on time. If you're running more than 10 minutes late, we may need to reschedule. If I haven't heard from you by 15 minutes into our appointment, it will be considered a no-show. Note for in-person clients: If you're outside the Austin, TX area, additional travel or deposit fees may apply and will be discussed in advance. ✨ 5. Energy & Intentions Before we begin, take a quiet moment for yourself. You’re not just showing up for a session—you’re showing up for your own healing. Come with questions if you’d like clarity or guidance Or simply stay open and trust what flows through Take a deep breath, relax, and let it feel like catching up with an old friend 💬💛 I’m holding space for you—and I can’t wait to connect. If you have any questions before your session, don’t hesitate to reach out.
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🕒 Why does my mobile session block show as 3 hours when the session is only 1 hour?At Hawk Healing Hands, your comfort and energetic experience are my top priority. While your mobile session lasts about an hour, I personally set aside up to 3 hours in my calendar for each mobile appointment to create a peaceful and unrushed experience for you. Here’s how that time is used: Travel to your location (approx. 45 minutes) Your 1-hour session of deep healing or connection Wrap-up and return travel (approx. 1 hour + 15 minutes) ✨ This ensures I have plenty of time to arrive grounded, deliver your session with full presence, and safely transition between clients. Even though you’ll receive about 1 hour of hands-on or intuitive service, the extra time I reserve is a commitment to showing up as my best self — fully prepared and energetically aligned just for you. 💛
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What time frame is required for booking?To honor your time and mine, all sessions must be booked at least 48 hours in advance. This gives me time to tune in, review your intake form, and prepare for your session. Thank you for honoring this energetic boundary—it helps me serve you at the highest level. 🕊️
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What time will you arrive for my Mobile Personal Intuitive Reading?The start time listed for Mobile Animal Communication Sessions is when I leave my location, not when I arrive at yours. Travel time will vary based on your address, and I’ll always keep you updated on my estimated arrival time so you know when to expect me.
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What is your cancellation and rescheduling policy?I honor the energy it takes to prepare for every session, and I appreciate you doing the same. Full payment is required at the time of booking If you need to cancel or reschedule, please provide at least 24 hours' notice With proper notice, your payment can be applied to a future session Cancellations with less than 24 hours’ notice are considered non-refundable If something unexpected comes up, please reach out—I’m here to support you with grace and understanding whenever I can 💫
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What happens if I miss my appointment?If I haven’t heard from you 15 minutes into your session, it will be considered a no-show, and the session is non-refundable. I do understand that life happens—if you missed your session and would like to reconnect, please email me. I’d love to help you reschedule when the time is right.
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What forms of payment do you accept?All sessions must be paid in full at the time of booking through my secure online system. I currently accept: 💳 Credit and debit cards via Stripe (Visa, Mastercard, AmEx, Discover, Apple Pay, and more) This helps keep your experience smooth, protected, and fully confirmed. 💜 Returning clients who prefer Venmo may still use @HawkHealingHands with prior approval. Just reach out before booking if needed.
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Do you offer in-person sessions outside of Austin, TX?Yes! I offer Mobile Healing Hands, Personal Intuitive Readings, and Animal Communication sessions in the Central Texas area, including: 🗺️ Austin, Cedar Park, Round Rock, Georgetown, Pflugerville, Liberty Hill, and Jonestown If you’re located in or near one of these cities, I’m happy to come to your home, office, or sacred space. Additional travel fees may apply depending on your exact location. If you’re unsure whether I can travel to you, just reach out—I’d love to discuss it and help you book the session that works best for you.
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What are your Terms and Conditions?Hawk Healing Hands — Terms and Conditions Last Updated: July 6, 2025 ✨ 1. Overview Hawk Healing Hands LLC provides spiritual, intuitive, and energetic services for people and animals. All offerings are intended to support clarity, self-awareness, healing, and connection to inner wisdom. By booking a session, purchasing a product, or visiting this site, you agree to the following terms. ✨ 2. Payments Full payment is required at the time of booking for all services. Payments are processed securely via Stripe using credit or debit cards. No services are confirmed until payment is received. ✨ 3. Cancellations and Rescheduling You may reschedule your session up to 24 hours in advance using the links in your confirmation email. Sessions rescheduled with less than 24 hours’ notice may incur a $25 rebooking fee. No-shows or missed appointments are non-refundable. ✨ 4. Refunds All digital products (including meditations) are non-refundable once downloaded. Service sessions are non-refundable but may be rescheduled with adequate notice. If you experience a technical issue, please reach out and we’ll do our best to assist with care. ✨ 5. Gift Cards eGift cards are non-refundable and may be used as partial or full payment. If the gift card value is less than the total, the remaining balance must be paid at checkout. ✨ 6. Disclaimer All services are for spiritual, educational, and entertainment purposes only. They are not a substitute for licensed medical, legal, psychological, or veterinary care. You must be 18 years or older to book a session, or have legal guardian consent. ✨ 7. Privacy Your information is sacred. I never share your session details or personal information with third parties. See our Privacy Policy for full details.
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What is your Privacy Policy?Hawk Healing Hands — Privacy Policy Last Updated: July 6, 2025 ✨ 1. Overview Your privacy is sacred. Hawk Healing Hands LLC is committed to protecting your personal information and honoring the trust you place in this healing space. This Privacy Policy explains how your information is collected, used, and stored when you book a session, purchase a product, or engage with this website. ✨ 2. What Information We Collect We may collect the following types of information: Your name, email address, and phone number Payment details (processed securely through Stripe — we never see full card numbers) Booking preferences or messages you include in your contact forms Site usage data through tools like Wix Analytics or Google Analytics We do not collect or store sensitive personal data unless you voluntarily provide it in a session form or message. ✨ 3. How Your Information Is Used Your information is used only to: Schedule and deliver sessions or services Send appointment confirmations, reminders, or follow-ups Deliver digital products (like guided meditations) Respond to inquiries or provide customer support Improve the user experience of this website ✨ 4. Sharing Information We never sell, rent, or share your personal details with third parties. The only exceptions are: Required legal compliance (if required by law) Trusted tools that help us run the business (e.g., Wix, Stripe, Google Analytics), which follow their own secure data practices ✨ 5. Your Rights You have the right to: Request a copy of the information we have on file for you Ask that we update or delete your information at any time Opt out of marketing communications (if subscribed) To make a privacy request, contact: hawkhealinghands@gmail.com ✨ 6. Cookies & Tracking We may use cookies or similar technologies to analyze site traffic and improve performance. You can adjust your browser settings to disable cookies at any time. ✨ 7. Data Security All payment and personal information is processed using secure third-party systems. We take steps to ensure your data is protected, but please understand no digital system is 100% immune from breach. ✨ 8. Policy Updates This Privacy Policy may be updated occasionally to reflect changes in law or the growth of Hawk Healing Hands. Any updates will be posted here with a new effective date. 🦅 Closing Note Your trust means the world to me. This space is held with care, confidentiality, and spiritual integrity.
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What time frame is required for booking?To honor your time and mine, all sessions must be booked at least 48 hours in advance. This gives me time to tune in, review your intake form, and prepare for your session. Thank you for honoring this energetic boundary—it helps me serve you at the highest level. 🕊️
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Can someone join me for emotional support during my session?Yes—you're welcome to have one support person present with you during your session. To keep the energy focused and the connection strong, I gently limit attendance to two people total: you and one person of your choosing. This boundary helps me stay fully tuned in so I can offer you the clearest and most grounded experience possible. Thank you for understanding and honoring the space we create together.
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I purchased the 3-Minute Meditation. How do I download it?Thank you so much for supporting your self-care journey and purchasing the 3-Minute Guided Meditation from Hawk Healing Hands. I’m so grateful to share this sacred moment with you. 💫 📥 Option 1: Download From Checkout Page After you complete your purchase, a download button appears next to the product image. Just click it to save the file directly to your device. 📧 Option 2: Download From Your Email You’ll also receive a follow-up email with a clickable download link. Check your inbox (and spam folder just in case) for a message titled: “Your 3-Minute Meditation Is Ready to Download” 💡 Troubleshooting Tip: If you still can’t find the file, don’t worry—just email me at HawkHealingHands@gmail.com, and I’ll resend your download link personally. 🧘 Bonus Tip: You can listen to the meditation as often as you’d like. It’s perfect before work, after a long day, before entering a busy store, or whenever you need a nervous system reset in just 3 minutes.

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